Skip to Content

Microsoft Store Opens at Westfarms Mall

Sharing is caring!

Disclosure: I was invited to preview the Microsoft Store in the Westfarms Mall prior to the opening. All opinions are my own. 

I recently received an invitation to preview the new Microsoft Store in the Westfarms Mall the day before their Grand Opening. I couldn’t resist the opportunity to take a sneak peek ahead of time as I love seeing new tech products. What I wasn’t expecting was the full array of services that the Microsoft Store offers as well…I was definitely impressed!

Microsoft Store

Product Offerings at the Microsoft Store:

Having not been to a Microsoft Store before, I was excited to see these great product offerings.

Windows Phone Nokia Lumia 1020

Those of you who know me know how much I love photography. So imagine my excitement at seeing a 41 megapixel camera on a phone! Rick, the Westfarms store manager, demonstrated to us how your photos are crisp and clear no matter how far you zoom.  This has always been an issue for me with camera phones (and with point and shoots) and has been one of the reasons why I don’t use mine more. Of course you can also edit, crop and share. The Lumia 1020 features 32 GB of storage and a 4.5” PureMotion display.

As a blogger, one thing that I could see coming in really handy for me is having access to Office on my phone, which comes installed on all the Microsoft phones. I could start a document at home, sync it to OneDrive before I head out, and edit while I’m sitting at soccer practice.

Lumia 1020 Microsoft Store

Surface 2/Pro

I’ve been looking for something small and compact that can handle a lot of the functions of my laptop…and I think a Surface might fit the bill. You can use it with touch as well as type, get all your work done and enjoy all the entertainment and gaming capabilities that you would expect from a tablet. Check out these helpful comparisons here.

The Surface 2 has battery life up to 10 hours, is powered by an NVIDIA Tegra 4 processor, making apps run faster and smoother, and features a dual kick stand for hands-free entertainment.

Surface Microsoft Store

Xbox One

Having teenagers, this is quite familiar to me.

Xbox One offers instant access to live TV, games, music, movies, sports and Skype…an all-in-one games and entertainment system. The store had a big section dedicated to gaming.

One of the things highlighted during our tour was Titanfall, which is one of the most heavily anticipated Xbox One games for 2014. It was created by one of the co-creators of Call of Duty and other key developers from the Call of Duty franchise. The launch date is March 11, but you can be the first to get your hands on the game, and have a chance to win $2K in free prizes and free game swag by joining Titanfall fans at the Westfarm Microsoft retail store at 9 pm on March 10 for the launch party!

Titanfall Microsoft Store

MakerBot Replicator 2 Desktop 3D Printer

One of the coolest things I saw during our store tour was this 3D printer. You can prototype 3D models right at your desk, accelerating the design process. The wave of the future? I think so!

MakerBot 3D Printer

Services at the Microsoft Store:

The staff at the Microsoft store also shared with us the full array of services offered in store.

  • Need help with backup, data recovery, or software support? Just make an appointment with the Answer Desk!
  • Product training is available through Personal Training sessions.
  • You can set up more advanced training with Discover More.
  • The Assure Software Support Plan offers you a year of expert support including virus removal, PC tune-ups, one-on-one help and personal training, as often as you need!

They will actually help you with any of your devices, whether Microsoft or not. For all services offered, check online here

They also have a section in the store designated as theater space. Members of the community can reserve the space for free (yes, free) and use it for training, events and more! So if you want to teach a class, the Microsoft store allows you to reserve the space to do so. We inquired about having Microsoft staff train us on making videos, and they said they’d be happy to teach a class if we wanted to pull together a group! How cool is that?!

Check out the Microsoft Store nearest you to learn more about their products and services, and be sure to follow them on their social networks to stay up to date with new products and events!

And if you are in the greater Hartford area, be sure to check out the Westfarms Microsoft Store!

Westfarms Microsoft Store
211 Westfarms Mall
Farmington CT 06032
Phone: 860.507.2660

Follow on Bloglovin



Sunday 16th of March 2014

Great post! Living in the Hartford area, I'll be checking it out. Sounds like a great addition to Westfarms, which is an ever changing landscape. The 3d printer is pretty amazing!


Thursday 13th of March 2014

I just went to my first windows store too and it is quite the experience! I love being able to talk to knowledgeable people face to face! Good move Windows!

another jennifer

Tuesday 11th of March 2014

Looks like a fun store to play in! I've never seen a Microsoft store before. Neat.

Michelle Nahom

Wednesday 12th of March 2014

This was my first time in one of them as well! I was very impressed!


Tuesday 11th of March 2014


Not sure if my other message went through at the top so I am posting down here. :-)

Looks like Microsoft is looking to compete with the Apple stores. It looks to be a very professional but user friendly store. :) I know I have seen some of the photos with the Lumia and they are VERY nice! They have definitely done a great job with that. MS Office is definitely a plus! I have an iPhone 5S so I use Evernote for writing and then transfer to MAC Office later. It would be nice to go directly to Office. Excellent article Michelle! P.S. Are their support prices in line with the competition around your town? Thanks so much! Scott

Michelle Nahom

Wednesday 12th of March 2014

Their support prices are very much in line and they offer a lot of free services as well. The community theater room is a great concept! I would love to try out the Lumia 1020 and the Surface Pro is tempting too...I need something smaller to travel with. I love the fact that Office is on the phone and Surface and so everything is seamless. That would be really nice.


Monday 10th of March 2014

So many cool things!! I think I might have to take a trip up there soon! I love my windows asus notebook, it has windows 8 and it is fantastic!!

Michelle Nahom

Wednesday 12th of March 2014

There is a lot of cool products! I definitely have my eye on a few!